Frequently Asked Questions
Everything you need to know about shopping with Mohagni.
What are your standard shipping times?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to initiate a return or exchange process.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, Mohagni ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your products covered by a warranty?
All Mohagni products come with a 1-year limited warranty against manufacturing defects to ensure the highest quality standards for our customers.